• Ability to assist members and guests and possess great guest relations skills.
• Ability to meet or exceed member expectations.
• Understanding of genuine hospitality,
• Ability to work positively in a fast-paced environment
• A polished, professional presence with a positive attitude
• Must be computer literate and able to learn the POS system
• Must have a basic knowledge of dining room and service procedures and functions.
• Checks assigned stations prior to opening for cleanliness of tables, chairs, floor, proper table set-up.

• Maintain a warm and friendly demeanor at all times.

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

• Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.

• Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.

• Serve guests with all beverage requirements in a friendly, courteous and professional manner.

• Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards.

• Follow all state liquor laws.

• Know hotel services and facilities.

• Abide by all hotel policies and safety rules.

• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.

• Respond to guests’ problems, complaints and accidents.

• Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.

• Ensure that the bar and service areas are kept clean and tidy during service.

• Ensure overall guest satisfaction.

Job Duties include providing a superior guest experience, offering product knowledge, unboxing new products and restocking, merchandising, gift wrap, helping customers over the phone, handling cash transactions and running a cash register, and maintaining a neat and visually inspiring boutique environment. 

• Graciously welcome guests and members to the Beach Club as they arrive.
• Provide a warm and hospitable club environment to guests and members.
• Ensure club privacy by checking the membership status to verify date, membership category and identification.
• Learn the names and personally recognize our regular guests and members.
• Maintain high visibility in the Beach Club lobby / reception desk area.
• Interact with members and guests in a host / hostess fashion, contributing to the overall ambiance that is welcoming and hospitable.
• Directs and manages all telephone calls for reception desk.
• Assist members and guests by making knowledgeable recommendations and, as requested, follow-up with reservations and confirmation of a variety of services, including but not limited to transportation, sightseeing tour information, dining, activities, and all services provided resort wide.
• Work with all resort departments to maintain maximum rapport and open communication channels to anticipate and satisfy member and guest needs and demands.
• Provide our departing guests and members with a genuine thank you and invitation to allow us to serve them again.
• Act to solve guest problems by coordinating necessary efforts through the appropriate departments and consistently follow-up with guests to ensure proper actions and responses have been received.

• Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels.

• Ability to perform repetitive tasks with accuracy.

• Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift

• Consistently aspires to fulfill our core Company values.

• Exhibits our Professional Conduct standards with guests, members and co-workers.

• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively.

• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment.

• Ability to easily adapt to organizational and environmental changes.

• Must be flexible to working days, early mornings, evenings, weekends, and holidays.

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• Follow recipes and prepare simple dishes
• Sanitize and prepare equipment and workstation for cooking
• Weigh and measure ingredients
• Mix, wash, peel, chop, grind, strain, slice meat and vegetables
• Basic cooking functions such as kneading dough, and preparing sauces
• Label stock and inventory all ingredients
• Transfers supplies and equipment between storage and work areas

Qualifications

• Ability to communicate and listen to team members
• Dedicated to working as a team towards one goal
• Experience with cooking a plus

• We are looking forward to hearing from you.